Frequently Asked Questions

How do I top up the pressure in my boiler?

There are a few different styles of filling loop dependant on the boiler manufacturer. One of the most common is a silver braided hose with one or two black quarter turn taps. By turning one or both (if there are two) of the black taps the pressure will start to rise on either the gauge or digital read out. Make sure that you stop the filling process by turning the tap(s) back to their original position once the pressure reaches 1.5 bar.



How do I reduce the pressure in my boiler?

The best and easiest way to release/reduce the pressure in a sealed system is to vent/bleed a radiator into a bowl and keep checking the pressure until it drops to 1.5 bar.



Water is dripping from the copper pipe on my boiler, what should I do?

The most common cause for the pressure relief pipework to drip from a boiler is a failing expansion vessel. It is possible in some cases to re-charge the vessel, however this will need to be completed by an engineer. If you would like our help with this, feel free to get in touch as we would be happy to help.



Do you charge for call outs?

No, we do not have a call out charge and are happy to come out and investigate any heating or plumbing issues. If we are unable to fix the issue and need to order materials for a return date, we will also not charge for that visit either. If we were able to fix the issue within the first hour we would discuss and explain what the costs would be before carrying out any work.



Do you cover all makes & models of boilers?

Yes, we cover all makes and models of both gas and oil fired boilers.



Do you offer finance?

Yes we can now offer finance packages for new boilers, heating systems and bathrooms. Dependant on your chosen package we can offer 0% finance.



Do you do small jobs like leaking taps and radiator valves?

Yes, we are more than happy to carry out any small works from tap washers to toilet flush repairs.